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    We responsibly deliver what matters to you – on your terms

    Our vision

    What we're aiming at – our vision

    We are building Posti into an international and increasingly profitable delivery and logistics company. We at Posti, together with data, digitalization, technology, and a scalable delivery network, support our customers with all their logistics needs in Finland, Sweden, and the Baltic countries.

    Strategic cornerstones: 

    1. Growth – mainly organic, in addition to which Posti may consider potential selected M&A:   Posti aims to drive growth in Fulfillment and Logistics Services, eCommerce and Delivery Services, as well as digital services through a unified customer acquisition model, offering and digital solutions. Posti may also consider possible acquisitions and transactions that could complement Posti’s existing operations and support the growth of Posti's business in the future. 

    2. Customer focused commercial excellence: Pricing and sales excellence to support the capitalization on strategic opportunities, and service development to achieve improved customer convenience.

    3. Preferred brand: Strengthening Posti’s brand preference by delivering consistently high-quality customer and employee experiences, and by enhancing brand visibility in all of Posti’s current markets. 

    4. Sustainability frontrunner: Frontrunner in sustainability by executing Posti’s 2024–2026 sustainability program and green vehicle roadmap. 

    5. Developing industry leading efficiency: Continuously improving operational efficiency through network optimization, technology capability development, and delivery model changes. 

    Our values give us the foundation for everything we do

    • Reliable

      Reliable

      We are a transparent partner and employer, and we communicate openly. We keep our promises and take ownership also when the unexpected happens.

    • Respectful

      Respectful

      We take responsibility for our people, planet and that what we do is meaningful. We feel proud of who we are and what we do together. We respect our colleagues, customers and partners.

    • Progressive

      Progressive

      We continuously improve our competencies and business to better serve our customers. We are curious and open for change and want to be a proactive frontrunner.

    Posti as part of a changing society

    Over the past decade, digitalization has changed society and people's behavior in a way that is also reflected in our operations.

    Between 2019 and 2024, the market contracted by about 3 percent per year. The volume of paper mail has declined and is expected to continue decreasing, as digital communication by both public and private sector operators increasingly replaces paper mail. At the same time, the parcel and online retail business has grown to such extent that it has redefined our focus: our business now revolves around parcels and streams of goods.

    With consumers and businesses demanding services that are fast, effortless, and sustainable, what is needed is a player able to integrate online retail, logistics services, and postal services in a sustainable way. Step forward Posti.