Kiinnostavia mahdollisuuksia

Portfolio Manager, CRM Center of Excellence

Would you like to have an opportunity to be a part of our journey to create world class customer experience by using state of the art technology? Are you keen on being part of the Salesforce development team to ensure smoother everyday life for our customers both externally and internally? Do you believe in agile ways of working? If yes, then you might be the right person we are looking for. We are seeking highly motivated, experienced and enthusiastic Portfolio Manager to be a part of Salesforce development team to help us in the biggest digital transformation in Finland which is happening right now at Posti.

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Tule mukaan rakentamaan tulevaisuuden Postia!

We are now looking for a 

Portfolio Manager, CRM Center of Excellence

to be responsible and accelerate the business growth, customer experience and technical success of the Salesforce development within customer service, sales and marketing areas. As a Portfolio Manager you will set the development direction, targets and KPI’s for the Salesforce development as a part of highly motivated expert team of Salesforce Specialists and Developers with close co-operation with ICT to reach the strategic targets. As a Portfolio Manager you will also contribute heavily to the overall development & decision making of the Salesforce ecosystem and coordinate and run Salesforce related projects.

We offer you a key position to drive Posti’s Salesforce development and business to the next level and contribute as owner of overall development portfolio. Working in the heart of Posti's digital transformation with world class tools is a unique learning journey for you, something that cannot be matched anywhere else. You’ll experience and contribute to a large-scale agile transformation that is progressing throughout the Posti businesses. You will be part of a business with a high growth potential, innovating new services and learning together with customers and diverse teams.

Do you find these tasks interesting and familiar to you?

  • CRM (Salesforce) ecosystem development for customer service, sales and marketing
  • Development of roadmap
  • Coordinating projects of different scale from small to major ones
  • Set and be responsible of targets and KPI’s to ensure reaching our strategic goals
  • Working closely with different business units and stakeholders to gather business needs and transform them into our development roadmap
  • Defining and executing strategic goals from Salesforce development point of view
  • Negotiate and co-operate with external service and technology vendors
  • Continuous research and investigation of the Salesforce ecosystem development possibilities

We appreciate also

  • Proven track record of project management, agile development of data-based services
  • Knowledge of agile working methods (e.g. SAFe) and project management systems (e.g. Jira)
  • Strategic development understanding and vision, including the capability to translate strategy into clear, concrete measurable targets to system development portfolio to achieve common goal
  • Understanding of modern software development methodologies and technologies in connection with data & digital services
  • Suitable university degree and fluent Finnish and English language skills

Preferred location is in Helsinki. For further information, please contact Aarne Lehikoinen tel. +35840 5507819 / aarne.lehikoinen@posti.com.

Interested? Please submit your application with CV and compensation expectation by 1st of March 2020. We are looking forward to hearing from you!

Have a look at career stories at Posti.

Posti is Finland’s leading postal and logistics service provider. Our core business operations include postal services, parcel services, freight services and logistics services. We have the most comprehensive service network in Finland, and on weekdays we visit around three million households and companies. We manage the flow of everyday life in 10 countries. Our net sales in 2018 amounted to EUR 1,610.3 million, and the total number of our personnel is approximately 21,000. For more information, please visit www.posti.com

We are a smoke-free workplace.

Tule mukaan rakentamaan tulevaisuuden Postia!
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Postilaisten tarinat

Olet osa monimuotoista työyhteisöä

Monimuotoisuus on yrityksemme rikkaus: pelkästään Suomessa työntekijämme edustavat yli 80:aa eri kansalaisuutta. Posti työllistää yli 22.000 ammattilaista, erilaisine koulutus- ja ammattitaustoineen useassa maassa Itämeren alueella. Uskomme, että monimuotoinen työyhteisö edistää työssäviihtymistä, innovaatioita sekä mahdollistaa monimuotoisten asiakkaiden yhä paremman palvelemisen.

Rakennat kanssamme huomisen Postia

Meillä viihtyvät osaajat, jotka ovat valmiita tekemään yhdessä töitä asiakkaidemme hyväksi. Positiivisella asenteella pääset meillä pitkälle. Tartumme ripeästi asioihin ja viemme niitä eteenpäin, koska muuttuva maailma ei odota. Uskomme, että muutos on mahdollisuus.

Suuren talon mahdollisuudet ovat käytössäsi

Postilla ulottuvillasi ovat suuren ja uudistuvan talon monipuoliset mahdollisuudet – olemmehan yksi Suomen suurimmista työnantajista. Muutosmatka tarjoaa sinulle oivallisen mahdollisuuden rakentaa myös omaa uraasi ja kehittämään osaamistasi monipuolisesti erilaisten työtehtävien, kehitysprojektien ja koulutusohjelmien kautta.

Hyvinvointisi on meille tärkeä

Haluamme edistää työntekijöidemme kokonaisvaltaista hyvinvointia eri elämäntilanteissa ja työsuhteen eri vaiheissa. Tarjoamme kaikille postilaisille työterveyden ennaltaehkäisevän toiminnan lisäksi kattavat sairaanhoitopalvelut. Posti tukee myös liikkumista ja kulttuuriharrastuksia tarjoamalla työntekijöilleen Eazybreakin kulttuuri- ja liikuntaedun.

Tule mukaan rakentamaan tulevaisuuden Postia!
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