My Posti Experience

Razieh Zare

Business Developer

From Trainee Program to Business Developer – Razieh Zare enjoys the most when she knows that her work is going to make customers’ life much easier. That’s why she finds her role as a Business Developer inspiring.

Razieh Zare works as a Business Developer in Posti’s Parcel and eCommerce business. She joined Posti through Unbox Your Potential Trainee Program in April 2020. She had worked with a school project related to OmaPosti application and went through the story of Posti. Also, before getting to know Posti as a company, she was into logistics, and when she realized that Posti could be an employer for an international student as well, she decided to apply for the Trainee program. Razieh did her thesis related to fulfillment challenges in marketplaces and while working with it, she got a position as Business Developer.

“As a Business Developer, I do service development for different customer needs. I mainly support inbound team, export team and Baltics for different service development. I also have done project planning and market insight studies for different projects”, Razieh says.

Her tasks involve interaction with different business teams to define the customer needs, plan the changes and actions, and make decisions on how to develop better customer experience. After that, they involve design team and technical teams to make the changes happen. What really motivates her, is when seeing and feeling the outcome of the work. She finds her work meaningful when it is going to make customers’ life much easier.

Razieh tells that the transformation of Posti is exciting but challenging, since there are lots of things you cannot be sure about. But when you succeed, it makes you want to do more transformation related, challenging tasks. There are five people in her team, and it’s a mix of developers and ICT experts. Razieh tells that this combination saves a lot of time creating efficiency and makes things more transparent. She likes that her work is both teamwork and independent work.

Transparency and supportive environment are highly appreciated by Razieh: “I feel that the transparency among different units is quite unique in such a big organization. Also, being more transparent and informative to our customers make big impacts on their lives. The high-quality service is something customer will always remember and make the customer loyal, and I see how all Posti employees are working together to make that happen. I love how the information flows between teams and individuals and how every employee’s feedback is valuable for Posti. Information and feedback are going to every direction”.

As a Business Developer there is a lot to learn, because development projects and challenges are unlimited. Also, Razieh sees that Posti really supports individuals to develop and grow by offering a wide range of different learning opportunities.

“I can’t even count the number of learning opportunities that I have had at Posti so far. I have for example joined the Innovation Lab, project management training and used virtual learning platforms to develop soft skills like emotional intelligence at work”, Razieh tells.

Read about Other Experiences

Goran Gjorgievski

Happy employees, happy customers – that sums up Goran’s goal in his work as a Lead Software Developer. Possibility to learn and utilize the newest technologies in his work as well as seeing the success of his colleagues are the best things, says Goran.

read the full story

Timo Nurmi

The best thing about Timo’s work is being able to exchange thoughts and ideas with colleagues and find solutions to challenges. The desire to try something new made him jump into the journey of change of the renewing Posti in the spring of 2020.

read the full story

Anna Sampo

From Christmas worker to Sorting Manager – a place of many opportunities. According to Anna Sampo, the best thing about her job is when someone from her own team develops and succeeds in their work. Anna thinks that it’s never possible to be the perfect supervisor – one has to develop every day. Anna works as a Sorting Manager at the post centre in Helsinki.

read the full story
Join Us to Build Future Posti!
All Open Positions